1. General Information
Akaasi is an e-commerce store based in Pakistan that provides a variety of quality products, including fashion apparel, home decor, electronics, sports and outdoor equipment, and mobile and laptop accessories.
2. Shipping and Delivery
- Shipping Time: We process and ship orders within 3 to 7 business days after the order is confirmed. Delivery times may vary depending on the location and unforeseen circumstances, such as public holidays or natural disruptions.
- Shipping Locations: Currently, Akaasi offers shipping exclusively within Pakistan.
- Shipping Fees: Shipping fees are calculated at checkout and depend on the delivery location and weight of the order.
3. Returns and Refunds
- Eligibility for Returns: Customers can return items within 7 days of receiving their order if the product is damaged, defective, or not as described. The item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.
- Return Shipping Costs: The cost of return shipping will be borne by the customer.
- Refunds: Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, a refund will be processed through the original method of payment within 14 business days.
- Non-Returnable Items: Certain items, such as personal care products, customized products, and clearance items, are non-returnable.
4. Payment Methods
We accept a variety of payment methods to ensure your convenience:
5. Privacy Policy
Your privacy is important to us. We collect and use personal information in accordance with our [Privacy Policy link], ensuring your data is kept secure and confidential. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
6. Product Descriptions and Pricing
Akaasi strives to be as accurate as possible. However, we do not warrant that product descriptions, prices, or other content on our site are error-free. If a product offered by Akaasi is not as described, your sole remedy is to return it in unused condition.
7. Limitation of Liability
Akaasi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products purchased from us. In no event shall Akaasi’s total liability exceed the amount paid by you for the specific product that gave rise to the claim.
8. Intellectual Property Rights
All content included on the website, such as text, graphics, logos, images, and software, is the property of Akaasi or its content suppliers and is protected by relevant intellectual property laws.
9. Modifications to Terms and Services
Akaasi reserves the right to modify or update these terms at any time without prior notice. It is your responsibility to review these terms regularly for any changes. Continued use of the website after changes are made will constitute your acknowledgment and acceptance of the updated terms.
10. Governing Law
These terms and conditions are governed by the laws of Pakistan. Any disputes arising from or related to the use of the Akaasi website or purchases made through it shall be resolved under the jurisdiction of Pakistani courts.
11. Contact Information
For questions or concerns regarding these terms and conditions, please contact us at:
